Help Center

All Mohawk Canoes have a Serial Number that begins with MMN. This can be found on the original paperwork that came with your canoe from the factory or dealer, and it will be on the canoe. 

The last 2 digits of the Serial Number tell the year of manufacture. 

To find out more information you can go to our contact page to email us. Please be sure to include your serial number.

 https://www.mohawkcanoes.com/pages/contact

The serial number is a unique identifying number given to every canoe. Each canoe has a different serial number. All Mohawk Canoes' serial numbers begin with MMN.  The last 2 digits of the serial number will tell the year the canoe was manufactured. 

The serial number can be found on the original paperwork that came with the canoe from the factory or dealer and it will be on the canoe itself. It will be located on the right outside stern either on a metal plate or directly on the canoe. If there is not one there check under the deck plate on the interior bow and it should be there.  

We DO NOT offer expedited shipping. Orders typically ship within 7-10 business days of order placement. 

If you need something shipped faster please use the contact page to request faster shipping and we will get back with you ASAP. There will be an up charge for faster shipping times if it is possible to expedite an order. 

All shipping times are after an order has shipped.  

All orders ship within 7-10 business days.

Shipping times listed at checkout are after an order has left our facility.

Shipping prices are calculated by UPS and USPS. 

Some items cost more than expected to ship because of how they are shipped. Ex.: Logo Decals, these are shipped flat, in a cardboard "envelope" that is about 20" making it a higher shipping rate than a regular size envelope.

No shipping prices listed at checkout are for expedited shipping.

Tracking numbers are emailed to you when an order is being prepared for shipment. 

Please double check your email inbox and spam folder and also double check to ensure that the email address you gave was correct as that will keep tracking information from getting to you.

Yes, returns and exchanges are possible. At this time we are working on a better more efficient way to make these work but in the mean time please email us at info@mohawkcanoes.com.

All returns and exchanges will need to be sent with signature required. 

Refunds will be with a check to keep credit processing fees low. 

All Refunds will not include cost of shipping. 

No, Mohawk Canoes is not and will not be using T-Formex for the foreseeable future. We won't say never because never is a long, definite time. 

At this time we are steadily working towards getting new canoes available but we do not have a set date. 

Different projects and life in general have made it necessary to push dates back for a new canoe. 

If you need assistance placing an order or you prefer to place the order over the phone please call 423-825-2211 Monday-Friday 9a.m.- 4p.m. 

Please remember the best and most convienent  way to order is the online store.

Yes, you can order through Facebook and Messenger but if you have any questions about an order place through these sales channels please contact us at info@mohawkcanoes.com and not through Facebook or Messenger. 

The best and preferred way to contact us is through email at info@mohawkcanoes.com

Social Media and Messenger will not have a quick response and sometimes do get overlooked. 

CAUTION! is the resident shop dog at Mohawk Canoes. She can be found barking at work items with wheels (only when in motion), napping on her towel in the office, or roaming the length of the building alongside production machinery. Her current portfolio of tricks includes sit, lie down, and show me your fleas (with more currently being learned). She is proud to be a rescue dog from a local animal shelter. Her name is CAUTION!, spelled in all capital letters followed by an exclamation point (she has her rescue dog adoption papers as proof).

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Shop dogs are dogs that are so cool and lovable that they are given special permissions and privileges to roam freely around the shop during working hours. Shop dogs are expected to provide entertainment, affection, and laughs from time to time. They receive treats, head pats, and scratches as compensation for good behavior. Legend has it that shop dogs never die, they just retire permanently to the back room where they are waited on hand and foot by the shop owner and employees.