Help Center

All Mohawk Canoes have a Serial Number that begins with MMN. This can be found on the original paperwork that came with your canoe from the factory or dealer, and it will be on the canoe. 

The last 2 digits of the Serial Number tell the year of manufacture. 

To find out more information you can go to our contact page to email us. Please be sure to include your serial number.

 https://www.mohawkcanoes.com/pages/contact

The serial number is a unique identifying number given to every canoe. Each canoe has a different serial number. All Mohawk Canoes' serial numbers begin with MMN.  The last 2 digits of the serial number will tell the year the canoe was manufactured. 

The serial number can be found on the original paperwork that came with the canoe from the factory or dealer and it will be on the canoe itself. It will be located on the right outside stern either on a metal plate or directly on the canoe. If there is not one there check under the deck plate on the interior bow and it should be there.  

We DO NOT offer expedited shipping. Orders typically ship within 7-10 business days of order placement. 

If you need something shipped faster please use the contact page to request faster shipping and we will get back with you ASAP. There will be an up charge for faster shipping times if it is possible to expedite an order. 

All orders ship within 7-10 business days.

Shipping times listed at checkout are after an order has left our facility.

Shipping prices are calculated by UPS and USPS. 

Some items cost more than expected to ship because of how they are shipped. Ex.: Logo Decals, these are shipped flat, in a cardboard "envelope" that is about 20" making it a higher shipping rate than a regular size envelope.

No shipping prices listed at checkout are for expedited shipping.

Tracking numbers are emailed to you when an order is being prepared for shipment. 

Yes, returns and exchanges are possible. At this time we are working on a better more efficient way to make these work but in the mean time please email us at info@mohawkcanoes.com.

All returns and exchanges will need to be sent with signature required. 

Refunds will be with a check to keep credit processing fees low. 

All Refunds will not include cost of shipping. 

At this time we are steadily working towards getting new canoes available but we do not have a set date. 

If you need assistance placing an order or you prefer to place the order over the phone please call 423-825-2211 Monday-Friday 9a.m.- 4p.m. 

The best and preferred way to contact us is through email at customerservice@mohawkcanoes.com

Social Media and Messenger will not have a quick response and sometimes do get overlooked.